Displaylink Driver Windows 10
Update 7/26/16: In the year since the release of Windows 10, it has been installed on over 350 million PCs worldwide and most feedback has been quite positive.Most of the challenges covered in the “Potential Issues” section of this post are no longer relevant thanks to the diligent work of DisplayLink and Microsoft updating their respective software to improve performance and stability over the past year.The installation scenarios covered in this post will cease to become relevant with upcoming Windows 10 “Anniversary Update” (aka “Redstone”) release on August 2, 2016. Hi Matt – we’ve found a few different things that can impact functionality upon wake-up. (USB charger software, outdated USB 3.0 drivers that stayed in place after the OS update, out-of-date firmware, etc.)Good clue regarding the flash drive not enumerating after wake-up – sounds like the USB 3.0 hub chipset in the dock isn’t waking (and as a result, the DisplayLink chip probably isn’t either).Can you please capture a set of system logs after wake-up when things aren’t working properly?
Our tool on the page below will collect the logs into a.ZIP file that can be emailed over for us to have a look:Please put “ticket 118995” in the email subject as well. Once we have the logs, we’ll have a look and see what the best approach will be.Thanks!Gary.Toyman. Hi Toyman – Indeed, it’s a tough decision at this point. I will say that the majority of feedback we’ve had from users with setups similar to yours has been positive and things are working as they should after the Win10 upgrade.However, as with any OS upgrade, there will always be some percentage of users who encounter bad behavior. (Beyond just the docking station, I’ve seen various scattered reports of unusual Surface behavior post-Win10.)For.most. users who have issues with Win10, the rollback process to your previous OS goes fairly smoothly (though again, always going to be outliers where the rollback fails and a fresh install/refresh is needed).Sorry there’s not a definitive yes or no at this point – as with most things in life, your mileage may vary. 🙂 But hoping the additional context above is somewhat helpful for your decision.Cheers,Gary.Tony.
Hi Tony,I do indeed proudly work for Plugable! At this point, based on internal testing and feedback from tens of thousands of users, our USB graphics adapters and docking stations are working well for the overwhelming majority of users.
Displaylink Driver Windows 10 Pro
(Please have a look at our other blog posts and you’ll see we are transparent about known-issues and problematic configurations if they exist.)I’m not seeing any support tickets from the email address you’ve posted with. So if you’re experiencing issues with our products, by all means please email and we’ll be happy to help investigate the issues.John Clark. Upgraded to windows 10 on an older Lenovo laptop which went well except for losing the ability to print over the network as well as all audio through my Plugable USB 2.0 docking station. My question, however, is that when I fire up the computer and have the docking station plugged in, as I always have, the initial screen freezes. The only way to proceed is to reboot and unplug the Plugable until the boot process proceeds to the login screen. I have gone through the option 3 process with the hope it would fix these issues, which I suspect are somehow related.
Thank you for a great product!.Gary Zeller. I purchased the plugable usb 3.0 docking station after purchasing a new HP computer with Windows 10 as my previous docking station (used w/my previous laptop) was not compatible with Windows 10. I use the docking station to connect my computer to a regular keyboard, a mouse and a larger monitor.
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The main reasons I want it are to have two screens for doing accounting work (primarily with QuickBooks and Excel) and to have a larger screen for creating Shutterfly photo albums. It seems to be working fine for the first goal, but when I use Shutterfly to try to make an album, it works for about a minute and then the monitor “disconnects” itself. It freezes with the website image, I hear the sound that indicates something has disconnected, and then the website image gets displayed on my laptop’s screen. I can continue working on it there, but can do nothing on the external monitor, which remains frozen until I completely unplug the docking station. I went through the steps outlined in Scenario 3 above, but still have the issue.
I’ve tried it in both the Microsoft Edge and Firefox browsers. It may be some incompatibility with some program Shutterfly uses (I think they use Flash and Java), but if you have any suggestions, I would be extremely grateful.Denise C. Hi Denise,Thanks for the great detail about the behavior, that helps me a lot. Given your description, our next step is to examine some log files from your system. If you would, just after that behavior has occurred please keep everything connected (even though the dock has stopped working) and send the output of our diagnostic utility PlugDebug – to and mention ‘Ticket 141596’ in the subject line as this will allow us to match everything up and examine some log files from your system to help determine the next steps. If you could also include your Amazon Order ID number in the email that would be most helpful.Thank you,BobPlugable Technologies.
Hello – This sounds like we are dealing with another underlying issue. If we are dealing with a Plugable product, please contact us directly at and use “Ticket #141884” as a reference to your post.
I would need to take a closer look via PlugDebug. Head over to -. There you will find a download link as well as instructions. Be sure to have the display adapter plugged into the computer with its monitor attached when running this tool and attach the resulting zip file in this email so I can start analyzing the situation.Thanks,Patric. Still have windows 7 at work. One of our systems has two display port to dvi adapters to connect to two large monitors.
One is plugged into the laptop display port, the other into the docking station. Until this week the system worked fine. Now, each time the system is restarted, the monitor connected to the docking station is not recognized until the cable is unplugged and re-plugged.
Nothing has changed on the system except for Microsoft updates. Why would Microsoft be pushing updates to a windows 7 system that would effect displays. I have seen many posts on many sites, with issues due to recent pushes from Microsoft, that are intended to prep systems for windows 10 without informing the user of that purpose, and make then selectable options. Definitely not by default that would have to be de-selected. Many systems have completely crashed, and unrecoverable without complete reload, and careful selective updates.Gary Zeller. Always tough to root-cause an unusual change in behavior like this. For our DisplayLink-based products such as those mentioned in this post, there are various system services and drivers that could impact things.
Though with a more simple DP - DVI adapter, there’s fewer elements in play and the primary graphics drivers would be a good focal point. (It doesn’t sound like there are Plugable products involved in the issue you describe, but if there are by all means feel free to contact with the Amazon Order ID info and we can help investigate.).Chad. I have two Plugable USB 3.0 devices I use with my HP Elitebook Folio 9480m Windows 10 Pro laptop (Version 1511, OS Build 10586.420). The only difference between the devices is that I purchased them about 1.5 years apart. I keep one at home and one at work.The new one works fine. The other one gives me an error about every half hour indicating “Display Driver Stopped Responding and has Recovered.
Display driver Intel HD Grahics Drivers for Windows 8 stopped responding & recovered automatically.”When it does this, the display on the monitor will no longer display properly. It gets all bitmapped and fragmented so I can’t use the screen any longer. To correct it, I unplug the USB and plug it back in. Sometimes it corrects it for hours and sometimes it only lasts for 30 minutes.
Targus Displaylink Driver Windows 10
As the day progresses, I typically don’t have the problem but in the first part of the day, I’ll have to unplug and replug it in 3-5 times every single day.I’ve tried to update the drivers but it says I have the latest drivers installed, which is weird because I am on Windows 10 and the messages refer to a Windows 8 driver. I’ve also updated Windows. I’m not sure what else to do.Hope you can help.Bob Boerner.